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Covid-19

Our main goal

Putting your Health and Safety First by offering you High Quality Services

Ionian Sea hotel & villas –Aqua Park through its 36 year old course has been a family oriented destination, driven by a customer – centered philosophy and the promise of a memorable vacation.

The outbreak of Covid – 19 has had an enormous impact on our lives, our societies and our economy. Greece’s prompt action and remarkable efforts have led to the containment of the virus. Following the same philosophy – Health first – our country has implemented a plan to secure the health not only of his citizens but of our visitors as well. 

As a result Greece is not only a safe destination but also continues to keep the promise of the Greek Summer true. At Ionian Sea hotel & villas –Aqua Park we are excited to welcome our guests again, always keeping our high standards and focusing all our effort to provide you security without making any discount to our variety of services.

We glad to announce not only that the hotel is open and that we have taken all the necessary measures, but also that we have been certified by the Greek Government with the Health First sign that showcases our dedication to the measures preventing the pandemic.

We are looking forward to welcoming you soon to our hotel.

 

 DETAILED PREVENTION PLAN FOR EVERY HOTEL AREA

 

Guiding principles

Intensified cleaning and disinfection across all high-volume touch points and public areas

Intensified cleaning and disinfection at guest rooms upon departure following the guidelines of Greek Government

Disinfectant dispensers for guests in public areas and guest rooms

Social distancing specifications in recreational areas, pools and common areas

Simple and fast check in\check out procedures

Doctor on call to provide special care to our guests

Ongoing training for our compliant staff

Staff

Training for all our staff on hygiene and prevention measures

Staff equipped with masks and gloves and trained in its correct use to guarantee everyone’s safety

Social distancing measures

Front desk

Simplified procedures for fast check in\check out

Social distancing measures between guests and employees

Disinfection and sterilization of magnetic room keys

Public areas

Increased cleaning and disinfection across all high volume touch points, with special attention to restrooms

Natural ventilation of all areas

Maximum capacity established and rearrangement of furniture to guarantee minimum safety distance between people

Elevator to be used by one person, families or guests of one room at a time

Rooms

Complete disinfection of rooms, bathrooms and all high-touch points

All extraneous items have been removed from the room (extra pillows, blankets, kettle, and glasses)   and supplied upon request.

Social distancing between cleaning staff and guests

Ventilation of rooms after evacuation

Restaurant and Bars

Hand sanitizers dispensers at all bars and at the restaurant

Strict hygiene policies for all our staff

Reduction of seating capacity and arrangements to enhance social distancing as described by Health regulations

Guests are asked to disinfect their hands when entering the restaurant and are served in the buffet by our trained staff

Disinfection of tables, chairs, utilities before and after each service

High standards of food safety and hygiene – HACCP

Recreation areas

Avoidance of group activities and maintenance of social distancing

Strict personal hygiene policies for all our staff

Cleaning and sanitation of all surfaces and sports material after each use

For pools, water recirculation time every 4 hours and acceptance of 1 bather for every 5 sq. m. of water

Disinfection of sunbeds after each use

Operation of mini club outdoors only with special cleaning and disinfection protocols and distancing

Guests advised to

KEEP DISTANCES IN ALL THE COMMON AREAS, PLEASE FOLLOW THE

DESIGNATED SIGNS.

WASH AND SANITISE YOUR HANDS OFTEN AND THOROUGHLY.

LINEN IS CHANGED ONCE A WEEK.

KEEP THE TOWELS IN YOUR ROOMS. THEY ARE CHANGED TWICE

PER WEEK.

IN CASE YOU ARE NOT FEELING Well PLEASE LET THE RECEPTION

KNOW AND REMAIN IN YOUR ROOM.

THERE ARE SIGNS IN EVERY POOL LETTING YOU KNOW ΑBOUT THEIR

CAPACITY. DO NOT REMAIN IN THE POOL AREAS FOR MORE THAN TWO

HOURS. WASH YOUR HΑIR BEFORE ENTERING THE POOL.THERE ARE SHAMPOO DISPENSERS IN THE SHOWERS AND SANITISERS AT THE ENTRANCE OF THE LOCKER ROOMS.

YOU ARE KINDLY ASKED TO MAKE A RESERVATION FOR THE RESTAURANT THE DAY BEFORE, ACCORDING TO AVAILABILITY.

IN ALL THE EATING AND DRINKING AREAS SERVICE IS EXCLUSIVELY

DELIVERED BY OUR STAFF.

TABLES HAVE A MAXIMUM CAPACITY OF 6 PEOPLE.

WHEN QUEUEING FOR DRINKS WE KINDLY ASK ONE PERSON TO BE IN LINE FOR EVERY GROUP OF FOUR PEOPLE, TO AVOID CROWDING.

NO VISITORS ARE ALLOWED IN ANY OF OUR PREMISES. IF SOMEONE

ENTERS IT WILL BE WITHOUT RECEPTION’S PERMISSION THEREFORE THEYWILL BE ASKED TO LEAVE THE HOTEL. IF THEY DON’T COMPLY THE

SECURITY WILL BE ASKED TO INTERFERE.

CHECK - IN STARTS AT 15.00

CHECK - OUT IS UNTIL 11.00

NO EXCEPTIONS CAN BE MADE AS HOUSEKEEPING NEEDS ENOUGH TIME TO CLEAN AND SANITISE THE ROOMS.

Restaurant - bar - Thalassa Superior

The guests of Thalassa Superior can use the restaurant and the bar of Ionian Sea Hotel upon special request.

The hotel’s restaurant is located near the pools and is decorated with wood and the colors of the sunset. There is an open buffet with great variety of foods and deserts where we  also serve the organic products we cultivate in our fields.

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Restaurant - bar - ionian Sea

The hotel’s restaurant is located near the pools and is decorated with wood and the colors of the sunset. There is an open buffet with great variety of foods and deserts where we  also serve the organic products we cultivate in our fields.

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Aqua Park

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Entertainment

Entertainment

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Hotel Facilities

Facilities

It is the perfect place for family vacation.

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Aqua Park

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Contact Information

Lixouri, Kefalonia island

Ionian Sea Hotel

Tel.: +30 26710 92280

Fax: +30 26710 92980

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

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