Our main goal
Putting your Health and Safety First by offering you High Quality Services
Ionian Sea hotel & villas –Aqua Park through its 36 year old course has been a family oriented destination, driven by a customer – centered philosophy and the promise of a memorable vacation.
The outbreak of Covid – 19 has had an enormous impact on our lives, our societies and our economy. Greece’s prompt action and remarkable efforts have led to the containment of the virus. Following the same philosophy – Health first – our country has implemented a plan to secure the health not only of his citizens but of our visitors as well.
As a result Greece is not only a safe destination but also continues to keep the promise of the Greek Summer true. At Ionian Sea hotel & villas –Aqua Park we are excited to welcome our guests again, always keeping our high standards and focusing all our effort to provide you security without making any discount to our variety of services.
We glad to announce not only that the hotel is open and that we have taken all the necessary measures, but also that we have been certified by the Greek Government with the Health First sign that showcases our dedication to the measures preventing the pandemic.
We are looking forward to welcoming you soon to our hotel.
DETAILED PREVENTION PLAN FOR EVERY HOTEL AREA
Intensified cleaning and disinfection across all high-volume touch points and public areas
Intensified cleaning and disinfection at guest rooms upon departure following the guidelines of Greek Government
Disinfectant dispensers for guests in public areas and guest rooms
Social distancing specifications in recreational areas, pools and common areas
Simple and fast check in\check out procedures
Doctor on call to provide special care to our guests
Ongoing training for our compliant staff
Training for all our staff on hygiene and prevention measures
Staff equipped with masks and gloves and trained in its correct use to guarantee everyone’s safety
Social distancing measures
Simplified procedures for fast check in\check out
Social distancing measures between guests and employees
Disinfection and sterilization of magnetic room keys
Increased cleaning and disinfection across all high volume touch points, with special attention to restrooms
Natural ventilation of all areas
Maximum capacity established and rearrangement of furniture to guarantee minimum safety distance between people
Elevator to be used by one person, families or guests of one room at a time
Complete disinfection of rooms, bathrooms and all high-touch points
All extraneous items have been removed from the room (extra pillows, blankets, kettle, and glasses) and supplied upon request.
Social distancing between cleaning staff and guests
Ventilation of rooms after evacuation
Restaurant and Bars
Hand sanitizers dispensers at all bars and at the restaurant
Strict hygiene policies for all our staff
Reduction of seating capacity and arrangements to enhance social distancing as described by Health regulations
Guests are asked to disinfect their hands when entering the restaurant and are served in the buffet by our trained staff
Disinfection of tables, chairs, utilities before and after each service
High standards of food safety and hygiene – HACCP
Avoidance of group activities and maintenance of social distancing
Strict personal hygiene policies for all our staff
Cleaning and sanitation of all surfaces and sports material after each use
For pools, water recirculation time every 4 hours and acceptance of 1 bather for every 5 sq. m. of water
Disinfection of sunbeds after each use
Operation of mini club outdoors only with special cleaning and disinfection protocols and distancing
Guests advised to
KEEP DISTANCES IN ALL THE COMMON AREAS, PLEASE FOLLOW THE
WASH AND SANITISE YOUR HANDS OFTEN AND THOROUGHLY.
LINEN IS CHANGED ONCE A WEEK.
KEEP THE TOWELS IN YOUR ROOMS. THEY ARE CHANGED TWICE
IN CASE YOU ARE NOT FEELING Well PLEASE LET THE RECEPTION
KNOW AND REMAIN IN YOUR ROOM.
THERE ARE SIGNS IN EVERY POOL LETTING YOU KNOW ΑBOUT THEIR
CAPACITY. DO NOT REMAIN IN THE POOL AREAS FOR MORE THAN TWO
HOURS. WASH YOUR HΑIR BEFORE ENTERING THE POOL.THERE ARE SHAMPOO DISPENSERS IN THE SHOWERS AND SANITISERS AT THE ENTRANCE OF THE LOCKER ROOMS.
YOU ARE KINDLY ASKED TO MAKE A RESERVATION FOR THE RESTAURANT THE DAY BEFORE, ACCORDING TO AVAILABILITY.
IN ALL THE EATING AND DRINKING AREAS SERVICE IS EXCLUSIVELY
DELIVERED BY OUR STAFF.
TABLES HAVE A MAXIMUM CAPACITY OF 6 PEOPLE.
WHEN QUEUEING FOR DRINKS WE KINDLY ASK ONE PERSON TO BE IN LINE FOR EVERY GROUP OF FOUR PEOPLE, TO AVOID CROWDING.
NO VISITORS ARE ALLOWED IN ANY OF OUR PREMISES. IF SOMEONE
ENTERS IT WILL BE WITHOUT RECEPTION’S PERMISSION THEREFORE THEYWILL BE ASKED TO LEAVE THE HOTEL. IF THEY DON’T COMPLY THE
SECURITY WILL BE ASKED TO INTERFERE.
CHECK - IN STARTS AT 15.00
CHECK - OUT IS UNTIL 11.00
NO EXCEPTIONS CAN BE MADE AS HOUSEKEEPING NEEDS ENOUGH TIME TO CLEAN AND SANITISE THE ROOMS.