Personal Data Protection Policy
Data Collection
During your interaction with Ionian Sea Hotel & Villas – Aqua Park, we may collect the following categories of personal data:
- Booking Details: Name, email, phone number, dates of stay, and payment information (credit card details).
- Check-in Data: Passport or ID number, date of birth, nationality, home address, and vehicle registration number (if applicable).
- Sensitive Data: Information regarding health (e.g., allergies, accessibility needs) only when provided by you to ensure a safe stay.
- Marketing Data: Email address for newsletter subscriptions (only with your explicit consent).
Purpose of Processing
We process your personal data for the following purposes:
- Reservation & Hospitality: To manage your booking, room assignment, and payments (Legal Basis: Performance of a Contract).
- Legal Compliance: To comply with Greek tax and police regulations regarding guest registration (Legal Basis: Legal Obligation).
- Customer Service: To respond to your requests and improve our services (Legal Basis: Legitimate Interest).
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.
Data Sharing
We do not sell your data. We may share necessary data with:
- IT and software providers (e.g., booking engines).
- Banks and payment processors.
- Public authorities (Tax authorities, Police) when required by law.